Returns & Refunds

All Sales Are Final
We do not accept returns, refunds, or exchanges once an order has been placed and/or production has begun. Please review your order carefully before completing your purchase. If you have any questions about a product, feel free to contact us before placing your order—we're always happy to help.

Damaged or Defective Items
If your order arrives damaged or defective, please contact us within 3 business days of delivery. Please include your order number and clear photos of the damaged item and its packaging so we can assess the issue. If your claim is approved, we will provide an appropriate resolution, which may include a replacement or a refund.

Lost or Missing Packages
For information regarding lost or missing packages, please refer to our Shipping Policy, which outlines the investigation process and available resolutions.

Custom & Personalized Orders
Because custom and personalized items are made specifically for you, they cannot be canceled, returned, exchanged, or refunded once production has begun, except in the case of a manufacturing defect or an error on our part.

By completing your purchase, you acknowledge and agree to this Returns & Refund Policy.